Coordinate the clearance of freight documentation through customs. Advise customers on customs regulations in both origin and destination countries.
Note: Shift work may be required.
Responsibilities:
- Handle customs clearance documentation.
- Liaise with customs authorities daily.
- Provide excellent customer service.
- Specialize in customs compliance and assist in resolving issues.
- Review and maintain policies, procedures, and controls.
- Ensure compliance with relevant regulations.
- Identify improvement opportunities, risks, and IT solutions.
- Utilize the network for a uniform approach and best practices.
- Manage key account customers.
- Stay updated on customs regulations and implement changes.
- Ensure correct processing and collection of Duty/VAT.
- Resolve queries and refunds promptly.
- Maintain and update DLSOPs, assisting Sales & Account Management with cost-saving solutions.
- Conduct daily and weekly audits.
- Train new staff and update current staff on changes.
Qualifications:
- 1-2 years of experience in the Customs Industry.
- Excellent knowledge of Irish customs procedures and systems.
- Effective interpersonal skills.
- Ability to relate to customers and internal employees at all levels.
- Proficiency in Word, Excel, Windows, Email, and various PC-based software.
Type:
Permanent, Full time, Site-based, Monday-Friday
Shift work may be required.
Package:
€Neg DOE
For a confidential discussion on this or any other current opportunity please contact Nicola Murphy
IAC-Aug24