Title: Operations Planner
Location: Dublin 22
Terms: Full-time permanent , office-based, rotational shift pattern on a 5 over 7 basis, with two shifts: AMs from 6:30 am to 3 pm and PMs from 2 pm to 10 pm
Package: €35,000 - €38,000
Our client is seeking a Transport Operations Planner who will work closely with the Transport Manager as an important member of the Planning Team. The primary responsibility of this role is to schedule a team of drivers and manage fleet movements. The job also entails anticipating an increase in staff and fleet numbers in line with planned phased growth and roll-out. The position is a rotational shift pattern on a 5 over 7 basis, with two shifts: AMs from 6:30 am to 3 pm and PMs from 2 pm to 10 pm.
Key Responsibilities:
- Conduct day-to-day planning and scheduling of home deliveries and daily stock movements to nominated depots across the ROI.
- Ensure effective resource utilization in alignment with delivery requirements.
- Collaborate with the Transport Manager and Operations Team to provide updates on service and scheduling issues.
- Monitor delivery timings and driver locations to ensure smooth service operations.
- Act as a point of contact for drivers on the road, addressing route, delivery, or customer issues.
- Manage queries from grocery partners and respond promptly.
- Coordinate with the Transport Manager and Maintenance team on off-road vehicles, ensuring accurate planning.
- Adhere to budgetary guidelines for costs, including hours and agency expenses, as advised by the Transport Manager.
- Communicate effectively with drivers regarding working schedules and routes.
- Ensure accuracy of driver clock information related to working hours on the Company Time and Attendance System, providing information to payroll.
- Serve as the primary contact for customer complaints, non-deliveries, or rescheduled deliveries.
- Provide exemplary customer service, leading by example and communicating standards to the driver team.
- Ensure compliance of driver hours with the Working Time Act, taking corrective action as necessary.
Qualifications and Skills:
- 1-3 yrs exp. in transport planning or related field.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to adapt to a flexible working pattern.
- Familiarity with logistics and supply chain operations.
- Knowledge of relevant regulations, including the Working Time Act.
For a confidential discussion on this or any other current opportunity, please contact Ellen Cerasi
IAC-Mar25